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Privacy Statement
Supney.com knows the importance of protecting your privacy. We are committed to protecting the privacy of our customers and visitors to Supney.com. We recognize that any personal information must be maintained and used responsibly. Here are the guidelines we use for protecting your personal information based on your visit to Supney.com.
 

INFORMATION WE COLLECT
Visitors IP Address
In general, you can view our web pages without telling us who you are or revealing any personal information about yourself. When a visitor requests pages at Supney.com, our Web servers automatically recognize the browser's domain name and IP address as most Web sites do. This information is collected for statistical and diagnostic purposes only. We may track IP addresses to analyze trends, administer the site, track online usage, and gather broad information for aggregate use. IP addresses are not linked to personally identifiable information.
 
Cookies
Cookie are small pieces of data stored by your browser on your computer's hard drive that contains information about your computer. From time to time, we may send a cookie to your computer. This information is collected to identify your account and personalize your browsing experience.

Cookies may also be used to enable us to track and target your interests, for the purpose of enhancing your experience on our site. For each visitor to our Web page, our Web server automatically recognizes and logs your domain name or IP address for purposes of system administration and to report aggregated information. To help us conduct our business and in order to deliver the most relevant products and services available, we gather and analyze information about our customers by using cookies, among other things.

Most browsers automatically accept cookies, but you can usually change your browser to prevent that. Without cookies or if you reject the cookie, you will still be able to browse our site and use most of the features of our store; however, you may not be able to successfully purchase or have access to all our services and some of the advanced functionalities.

Furthermore, we use pixels, or transparent GIF files, to help manage online advertising. These GIF files may be provided by our ad management partners (such as, DoubleClick). These files enable them (DoubleClick) to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie are placed by us, or by another advertiser who works with them (DoubleClick). With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about them (DoubleClick), including information about how to opt out of these technologies, you can email us at info@supney.com.
 

OTHER INFORMATION WE COLLECT

Supney.com may require that you provide the following information about you and your organization: first and last name, company name, e-mail address, billing address including telephone number, shipping address including telephone number, payment information (including credit card number and expiration date and security code), and your account history.

This information is a necessary part of completing your order and is used solely for billing purposes and to fill your orders. If we have trouble processing an order, this contact information may also be used to get in touch with you. We do not share this information with any third party, unless there is a suspicion of fraudulent activity or if there is any serious pastdue/overdue balance or account delinquency. You always have the right to request that your information not be made available or sold to any third party.

Additionally, we collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages you access or visit, log user-specific information on what pages you access or visit and information volunteered by you, such as survey information and/or site registrations. 

HOW WE USE THE INFORMATION WE COLLECT


The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for you, used to notify you about updates to our Web site, and used by us to contact you for marketing purposes.

Collected Information and Use
Supney.com is the sole owner of any information we collect from you. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Our primary use of the information you provide us is for billing purposes and to fill your orders. In addition however, for your convenience we also may use the information to provide other services including the following:

"Remember Me" Service
Our "Remember Me" service allows a registered member access to their personal account features without having to log in each time they visit. When a visitor registers with us and chooses this option, we'll remember their information. If you select this service, log-in to our site is automatic; you'll have access to your account information when you return to our site. In order to register for this service, a visitor's browser must be configured to accept cookies. However, when you try to access personal account related information, we may still ask you to re-enter your password just to make sure that no one else is accessing your information. Moreover, we may also periodically ask you to manually log in for security reasons. You can use all our services without registering for this service.
 
Surveys and Contests
From time-to-time we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level, etc.). We will use contact information to notify the winners and award prizes. Survey information will assist us in improving our products and services, and in providing you with a more enjoyable browsing experience. None of the information from a survey is used on an individual basis. All information is compiled into statistical groupings only and is not retained for any other use.
 
Email Communications
We may email you to communicate with you about your Internet, telephone and mail orders. You may also receive occasional email communications regarding our site, partner offers, special offers or services, products, or newsletters. You may choose to stop receiving these emails at any time. Information on how to opt out of receiving email is provided with every marketing email, or you may contact us or write to us. Please be sure to include your email address, full name, and specifically what type of information you do not want to receive.
 
Registration
To enjoy all of the services of Supney.com, including a quicker checkout, access to order history, adding items to your Wish List, do blogging, and much more, you must first become our member by filling our online registration form and also complete details under MyAccount.
 
Change/Modify/Delete Your Personal Information
If at any time you wish to review, change or update any personal information provided to us, you may do so by accessing your account located in the "MyAccount" section and following the instructions to update your profile, or e-mail us at cs@supney.com. To protect the security and integrity of your information, we may also take reasonable steps to verify your identity before granting access or making corrections to your information.
 
External Links
Supney.com may occasionally contain links to other Websites. Please be aware that Supney.com is not responsible for the privacy practices of such other Websites. We encourage you to be aware when you leave our Website and to read the privacy statements of every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
 

INFORMATION REQUESTED WHEN YOU CONTACT US

If you call or correspond with our customer service center, we will request information from you as well. The information requested depends upon the purpose of your contact, but is likely to include your name, billing address, email address, the name and shipping address of the recipient, financial information such as your credit card number and expiration date, and the order number and date.
 

SHARING OF INFORMATION

We may occasionally partner with another party to provide specific services for us, such as providing credit card processing, shipping or promotional services. We will only provide contact information necessary for the third party to provide these services for us. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We also ask these partners to confirm that their privacy practices are consistent with ours.

We may occasionally share our customer mailing list with select companies that provide goods or services we think might interest you. The information we provide may include your name and mailing address. If you prefer that we not share this information, please send us an email or write to us, requesting to be removed from the list.

We may send a catalog to you or to a recipient to whom you sent a gift. If you or your recipient do not want to receive our catalog, please send us an email or write to us, requesting to be removed from that list. Please allow up to 8 weeks for us to update our lists.

The information we collect is not shared with other organizations for commercial purposes other than those listed in this document.

Supney.com collects personal information in an effort to improve our customer's shopping experience. We will never misuse the information you provide. We do not share any e-mail addresses with any outside vendors. We do share your contact information with third party intermediaries - vendors, shipping companies and credit card companies - only to the extent necessary to fulfill your order with Supney.com. These companies are used to process your order and no not retain this information.

Supney.com will occasionally share your mailing address with carefully screened vendors and sister companies whom we feel may provide products and services that will be of benefit to you. If you do not want us to share your mailing address you can send an e-mail to customerservice@Supney.com.
 

UPDATES & UNSUBSCRIBING


Email
Supney.com will, from time-to-time, e-mail members of our e-mail list with special promotions and offers. This will help you take advantage of savings on products that may be of interest to you. Supney.com does not share ANY user information with any third party unless the visitor is taking part in a promotion we are undertaking with a third party. In those cases, which are very rare, Supney.com expressly asks for permission. When Supney.com does send out email, the only people that receive them are:

-People that have purchased from our online store or signed up to receive our newsletter at some point.
-People that have signed up with other companies (such as, EZ Solutions, etc.) to receive special offers.
-Resellers that have requested to receive emails from us.

If you are on one of our lists and do not want to receive e-mail from us in the future, please send us a blank email to unsubscribe@supney.com, and type "unsubscribe" in the subject line, and make sure that this email originates from the email address that you wish to unsubscribe.

Removals are usually done within 24 hours. However, to ensure that the unsubscribe process has been completed successfully, please allow two weeks. Please excuse any interim e-mails that are received while we update our records.

Sometimes you may receive duplicate emails from us. We apologize in advance if this ever happens with you. There can be many reason for this to happen, but the primary reason being that your email address exists in multiple mailing lists. If you ever receive duplicate emails, please inform us immediately by emailing us at cs@supney.com, and we will make sure to do the needful.
 
Postal Mail
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending email to unsubscribe@supney.com. Please provide us with your exact name and address. We will make sure that your name is removed.
 
Telephone Number
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line. They also may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending email to us at unsubscribe@supney.com. Please provide us with your correct phone number. We will make sure that your name is removed.
 

YOUR CONSENT

By using our Web site, you consent to the guidelines above. If we decide to change our privacy policy, we will post the changes on this page so that you are always informed of what information we collect, how we use it, and disclose it.
 

NOTIFICATION OF POLICY CHANGES

Supney.com does not foresee the need to change our policy concerning the way we collect or use information from our customers. Should a need to alter our policy ever arise or if we ever change our privacy policy, all changes will be posted on this website. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will not do so without first notifying you of the changes and providing you with the ability to opt out of these different uses. Please contact us with any questions or comments about our privacy policy.

This Privacy statement has been in effect since January 7th., 2007.

Tell Us What You Think
We welcome your comments and questions about privacy. If you have questions or require further information about our privacy policy, e-mail us at info@Supney.com. Our goal is to provide you a private, risk-free experience.
 

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